Regency Home and Hospital
At a glance
- Vacancy
- No
- Name
- Regency Home and Hospital
- Category
- Dementia
- Address
- 60 Onewa Road
Northcote Point
Auckland 0627 - Postal Address
- PO Box 36 373
Northcote
Auckland 0748 - Region
- Waitemata
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
Personnel
- Manager
- Debbie Tunui - (09) 419 2089
Other services
Photos
Map
Reviews
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Regency Home and Hospital has long been established in Northcote and is positioned within easy access of the harbour bridge and surrounding North Shore areas.
Our focus is to provide a sense of community in a caring, consistent environment that reflects high standards.
Our aim is to provide homely comfort for all those who live with us and a friendly welcome for all who visit.
Our focus is to provide a sense of community in a caring, consistent environment that reflects high standards.
Our aim is to provide homely comfort for all those who live with us and a friendly welcome for all who visit.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 9 Nov 2012 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 18 |
| Vacancy | No |
| Private Bedroom | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
| Updated: 16 Apr 2024 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | The Clinical Leader is a Registerd Nurse experienced in care of the elderly and the hospital Registered Nurse both provide clinical support and advice to the Team Leader of the Rest Home area who is also a Registered Nurse. | |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | Qualified Physiotherapist contracted to attend Regency residents weekly. All new admissions assessed to establish their needs, treatment plan documented and carried out by the Physiotherapist, supported by Dementia unit staff, ensuring continuity of care | |
| Occupational Therapist | Yes | Occupational Therapist works Monday-Friday providing professional input into specifc resident needs identified at an initial assessment, liaising with Physio on resident mobility needs and providing oversight and input into the daily activities programme | |
| Social Worker (on site) | No | Services of a Social Worker can be accessed via Community Service if requested by resident or family | |
| Activities Co-ordinator | Yes | Activities Coordinator manages the activities programme Monday-Friday, supported by the Occupational Therapist. Experienced in dementia care and able to provide activities that are appropriate and relevant to the residents | |
| Hairdresser | Yes | Visits on a weekly basis, attending to residents in our hairdressing salon. Very experienced having provided a service to Regency residents over a long period. Is flexible if residents require hair done for special occasions | |
| Podiatrist | Yes | Contracted service, who is a qualified Podiatrist, providing a service to Regency residents over many years. Visits routinely 6 weekly but will provide additional service if requested. | |
| Dietitian | Yes | Contracted service by Qualified Dietitian available on request or when clinically indicated. Will visit and assess residents who require professional nutritional advice and support, provide treatment plan and assist staff to achieve set goals | |
| Accredited Visitors | Yes | Age Concern | |
| Kaumatua | Yes | Active relationship with several Marae and services that can assist Regency if a resident requests a Kaumatua. Kaumatua provide training sessions for staff to increase cultural understanding | |
| Chaplain/Spiritual Advisor | Yes | No in-house Chaplain available but regular Church services held at Regency by community Ministers, for those residents wishing to attend. Chaplains or Spiritual Advisor can be accessed if requested by resident or family | |
| Other Personnel | Yes | Administrator works Mon-Frid. This front line person will assist if you are looking for placement and require advice and support. | |
| Updated: 27 Jun 2012 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxgyen supply is available to manage any emergency response with competent trained staff able to administer. Regular oxygen administration, ordered by the Doctor or Specialist, is provided as directed as part of the resident's treatment plan |
| Gastronomy/Nasogastric Management | Yes | RN's available on site 24hrs/7days enabling specific needs to be managed safely and within the established resident treatment plan. It would be anticipated that residents requiring this level of treatment would be transferred to our hospital for care |
| End of Life/Palliative Care | Yes | Team Leader well supported by hospital RNs enabling unit to manage residents with additional needs. Extra support provided by North Shore Hospice. Anticipated that residents requiring this level of treatment would be transferred to our hospital for care |
| Wound Care | Yes | Wounds are managed according to current best practice standards, using up to date medical products. Additional advice is sought from Wound Management Specialist for any complex wounds ensuring the most effective management plan is in place. |
| Diabetic Care | Yes | Registered Nurses available to manage any diabetic needs and be responsive to situations that can arise for people with diabetes. All Dementia unit staff authorised to manage residents with diabetic needs are competency tested |
| Continence Advice | Yes | |
| Stroke Rehabilitation | Yes | Staff work with the Physiotherapist to develop a realistic treatment plan providing on-going support and management of the resident. Intensive rehabilitation programmes however are not achievable in this area |
| Infection Control | Yes | Regency has an active and comprehensive programme in place that fully meets required certification standards. Staff training and on-going surveillance of potential infection issues result in prompt and appropriate response to any identified problems |
| Clinical Management | Yes | Team Leader of Rest Home also responsible for management of the Dementia Unit |
| Updated: 13 May 2010 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents may appreciate having some personal furniture items in their room. This needs discussion with the Manager so furniture is appropriate to available space and the type of use it will be subjected to. Personal items such as photos are encouraged |
| Single Rooms | Yes | All bedrooms in the Dementia unit area are single rooms, maximising privacy |
| Ensuite | Yes | Some rooms in this area have an ensuite attached |
| Alcohol Permitted | Yes | This would be controlled by the Team Leader after discussion with the Doctor. Some prescribed medications restrict alcohol consumption |
| Pets In Residence | Yes | Budgie in lounge area |
| Negotiate To Bring Own Pet | Yes | This can be raised with the Manager and would depend on the type of animal involved. |
| Phone Access In Own Room | Yes | There is a portable phone for residents use. If residents want to have a phone this can be installed. Installation and ongoing costs are at the resident's expense. |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | Dementia unit can cater for the younger person with a variety of disabilities as additional staff rostered to this area. Dependant on funding being approved. |
| Lounges/seating areas | Yes | Lounge area with television. Separate dining area. Access to outside courtyards via both areas |
| Day Programme for day stay clients | Yes | We can provide day care. Private paying clients only (includes those who use Carer relief funding) |
| Outings | Yes | Regular outings provided in our van.The frequency of outings for individual residents varies according to the type of outing and is rostered to some extent. |
| Whānau Room | No | If relatives wish to stay over we will do our best to make you comfortable at the bedside. Families are welcome to use staff facilities. |
| Residents Committee | Yes | Held monthly. All residents welcome to participate |
| Policy for management of challenging behaviour | Yes | Comprehensive policy and dementia training ensures staff have a thorough understanding of managing behaviour events. Aim of management is to be observant and responsive to behaviour changes so situations can be diffused at the lowest level. |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Designated area outside of facility provided for smokers. Staff supervision provided if resident wishes a cigarette |
| Semi-Secure | Yes | Unit totally secure with enclosed external courtyard and boundary fencing |
| Updated: 13 May 2010 | ||
Special Features
| We currently have one room under renovation and anticipate that it will be available by the 23rd November 2011. |
| Updated: 18 Nov 2011 |
Interests & Activities
|
Activity programme in place managed by Activities Coordinator and Occupational Therapist. All residents invited and encouraged to participate in activities. Activities include: Big print books, Aromatherapy, Board games, Canine friends, Church service, Concerts, Cooking, Craft, regular Entertainers, Happy Hour, Housie, Music, Outings, Videos. Care staff encourage residents to participate in activities each afternoon to minimise some behaviours that can occur at this time. |
| Updated: 13 May 2010 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Admission document clearly outlines services not included in fee. Manager can assist with any queries. | |
| Staffing qualifications and details | Area managed by Team Leader, supported by Registered Nurse in hospital area, providing care and oversight/direction of Caregiving staff. Extra staff rostered to this area in line with higher care needs. Active staff training to maintain highly skilled staff. Dementia unit staff have Certificate in Dementia care | |
| Details about meals | All meals cooked on site by Regency Food Service staff. Specific dietary needs or residents with cultural needs catered for. All meals eaten in dining room so good supervision can be given. Menu developed in liaison with qualified Dietitian. | |
| Associated Complexes | Orongo Rest Home, situated at Campbell's Bay North Shore, provides Rest Home and Secure Dementia accomodation. | |
| Updated: 13 May 2010 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | All staff are required to speak English while working in the Dementia Unit ensuring effective communication and understanding by all. Family supported to access interpreter services if appropriate |
| Updated: 13 May 2010 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Interdenominational clergy visit the facility and conduct a service on a rotational basis but can be requested to visit at any time. |
| Non denominational | Yes | |
| Roman Catholic | Yes | Lay members of the church visit individual residents as requested by resident or family. Priest will visit as required when requested |
| (Other comments) | Yes | Regency has no specifc religious affiliations and welcomes residents of any demonination. Religious visitors are always welcome to see any resident who wishes this to happen. |
| Updated: 13 May 2010 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus stop situated outside facility | |
| Shops | 1.00 Km | Dairy, florist |
| Mall | 1.70 Km | Birkenhead Shopping centre |
| Parks | 1.50 Km | Little Shoal Bay reserve. Stafford Park |
| Library | 1.70 Km | New Birkenhead library now open |
| Updated: 13 May 2010 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
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| Updated: 13 May 2010 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.