Rawhiti Estate
At a glance
- Vacancy
- Yes
- Care Suite Vacancy
- Yes
- Name
- Rawhiti Estate
- Category
- Dementia
- Address
- 14 Rangitoto Avenue
Remuera
Auckland 1151 - Postal Address
- PO Box 137103
Parnell
Auckland 1151 - Region
- Auckland
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Leticia Chuck - 021 244 5125
Other services
Media
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Map
We offer all levels of care in our Care Suites, from rest home to hospital level care, including a safe and secure memory loss unit.
We offer 20 secure memory loss suites in our Ranui neighbourhood. They are designed to promote and maintain independence and to reduce confusion.
If you are considering the move for someone you love, you can be confident our premium care memory loss care facilities enable residents to enjoy life with comfort, security and dignity.
The residents in our memory loss unit have access to an outdoor area that has been landscaped to cater for the unique needs of residents living with dementia or memory loss.
Where appropriate to do so, our residents will be supported to assist with simple food preparation and baking in our neighbourhood kitchen. They also have access to the domestic style laundry within Ranui.
Our Executive Chef ensures residents requiring special diets enjoy restaurant quality cuisine. We use innovative food moulds to present nutritious meals, which look amazing, and taste and smell delicious. The residents also have access to tasty, nutritious snacks at any time.
Our care philosophy is to put all residents first with dedicated caregivers they can get to know. They will provide the essential human connections that occur when people take time to listen and to engage.
Our guiding principles are clear; what we are here to give is time.
We offer 20 secure memory loss suites in our Ranui neighbourhood. They are designed to promote and maintain independence and to reduce confusion.
If you are considering the move for someone you love, you can be confident our premium care memory loss care facilities enable residents to enjoy life with comfort, security and dignity.
The residents in our memory loss unit have access to an outdoor area that has been landscaped to cater for the unique needs of residents living with dementia or memory loss.
Where appropriate to do so, our residents will be supported to assist with simple food preparation and baking in our neighbourhood kitchen. They also have access to the domestic style laundry within Ranui.
Our Executive Chef ensures residents requiring special diets enjoy restaurant quality cuisine. We use innovative food moulds to present nutritious meals, which look amazing, and taste and smell delicious. The residents also have access to tasty, nutritious snacks at any time.
Our care philosophy is to put all residents first with dedicated caregivers they can get to know. They will provide the essential human connections that occur when people take time to listen and to engage.
Our guiding principles are clear; what we are here to give is time.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
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Updated: 9 Feb 2022 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 1 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Yes as at 06 Nov 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 22 Nov 2024 |
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Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 65 |
| Care Suite Vacancy | Yes |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 22 Nov 2024 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have registered nurses on site 24 hours per day, 7 days per week. Our registered nurses work alongside the care support staff to see that Rawhiti residents receive the very best of support and care. | |
| Healthcare Assistants/Caregivers | Yes | Our care support staff are well supported to ensure that they will have time to spend with residents and deliver care and support that exceeds the resident and family expectations. Our care support staff are engaged in ongoing learning. | |
| Physiotherapist | Yes | We have contracted a physiotherapist to support residents' well-being and provide individualised exercise and physical therapy programmes. | |
| Occupational Therapist | Yes | We have access to an occupational therapist. Our occupational therapist will provide expert guidance and offer a range of interventions to assist our residents to develop, recover, or maintain meaningful activities and promote independence. | |
| Diversional Therapist | Yes | We a team of diversional therapists involved in our recreational activities & leisure programme. We offer a mix of individualised and group activities, including outings, entertainers & happy hours. Our focus is on providing a stimulating & engaging programme where residents can have fun. | |
| Activities Co-ordinator | Yes | We have staff working in each of the four neighbourhoods who are responsible for supporting and encouraging the residents to be engaged every day in meaningful activities. | |
| Hairdresser | Yes | We have a beautifully appointed hair salon, where our hairdresser provides all the hairdressing services you associate with a high-end salon. | |
| Podiatrist | Yes | We have a contract with a visiting podiatrist who will ensure that our residents feet are well looked after. | |
| Dietitian | Yes | Our extensive menus have been reviewed by a dietitian who is also available to us for consultation about any residents with special nutritional requirements. | |
| Kaumatua | Yes | We have access to Kaumatua, who can provide support to our residents and support staff to maintain appropriate culture practices. | |
| Chaplain/Spiritual Advisor | Yes | We support residents to maintain their unique spiritual connections and will arrange access for them to an appropriate member of their church or spiritual advisor. | |
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Updated: 4 Apr 2023 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Our Registered Nurses are trained and competent in the use and management of oxygen therapy. |
| Gastronomy/Nasogastric Management | No | Our Registered Nurses are trained and competent in the care required for residents with a gastronomy and/or nasogastric tube. |
| End of Life/Palliative Care | Yes | Our staff are trained and competent in the provision of compassionate dignified end of life care. |
| Wound Care | Yes | Our registered nurses are trained and competent in wound care management. |
| Diabetic Care | Yes | Our registered nurses and care staff are trained in the management of residents with diabetes, and how to detect and respond to diabetic emergencies. |
| Continence Advice | Yes | Our staff are trained in the principles of supporting residents to remain continent, and our clinical manager will act as a continence advisor. |
| Stomal Therapy | Yes | Our staff are trained in the management of stomal therapy. |
| Stroke Rehabilitation | Yes | Our multidisciplinary care team will provide an individualised restorative programme of support and care for any resident who is affected by a stroke. |
| ACC Rehabilitation | Yes | ACC funded rehabilitation can be provided on a case-by-case basis, if required. |
| Tracheotomy Care | Yes | This can be arranged if required. |
| Spinal Injuries Care | Yes | This can be arranged if required |
| Infection Control | Yes | All our staff are trained in the principles of infection control. The Clinical Manager has had additional training and provides infection prevention and control advice to all staff. |
| Clinical Management | Yes | We have a very experienced full time Clinical Manager, who provides support & supervision to the care team. |
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Updated: 4 Apr 2023 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | No | Unfortunately we do not offer respite care or other short stay options. |
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Updated: 4 Apr 2023 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | The care suites come with specialist aged care furniture. The General Manager will only be too happy to talk with you about your request to bring in pieces of your own furniture. |
| Single Rooms | Yes | All our care suites are for individual resident use. Each care suite has it's own tiled ensuite. |
| Shared Rooms | No | We have no shared rooms. |
| Rooms suitable for a couple | Yes | Although there are no shared rooms, couples are welcome to purchase adjoining rooms (if and when available). |
| Ensuite | Yes | All our care suites have their own individual tiled ensuite, equipped with underfloor heating. |
| Alcohol Permitted | Yes | The residents have their own fridge in their care suite and alcohol will be permitted. |
| Negotiate To Bring Own Pet | Yes | You can talk with the General Manager if you have a pet that you would like to bring in with you. |
| Phone Access In Own Room | Yes | Each care suite has a phone access point. It is up to residents to arrange their own landline. |
| Wifi | Yes | There is Wifi throughout Rawhiti Estate for the residents' use, and guest access is also available (at no additional charge). |
| Resident can adjust heating in own room | Yes | There is reticulated heating throughout the buildings. Each care suite has a heating and temperature control unit, which allows for minor adjustments to temperature in each room. |
| Lounges/seating areas | Yes | We have a large central atrium, which is the hub of the Village, and each neighbourhood has a dedicated lounge area. There are multiple intimate seating areas throughout the village. |
| Cafe | Yes | There is a self-service coffee area adjacent to the atrium. Each neighbourhood also has its own domestic-style kitchen, for residents to access. |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | Our staff are skilled in the management of end of life care. |
| Outings | Yes | We have a site vehicle, that can accommodate wheelchairs and is used regularly to take residents on a variety of outings. |
| Whānau Room | Yes | We have many beautiful spaces that family/whanau can use in addition to our dedicated family room. |
| Māori Kaupapa | Yes | We have access to Kaumatua, who will guide us in the provision of Tikanga and safe cultural practices. |
| Policy for management of challenging behaviour | Yes | We have a written policy on the management of challenging behaviours, and all staff are trained in understanding challenging behaviours. |
| Confused Residents | Yes | We have a Memory Loss unit which caters for residents with short term memory loss and our staff are trained to support all residents with memory loss. |
| Smokers Room | No | We are a smokefree facility. |
| Smoking Permitted | No | Smoking is not permitted anywhere at Rawhiti Estate. |
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Updated: 4 Apr 2023 |
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Special Features
| There are a number of unique qualities that showcase our commitment to providing a very special place for our residents to call home, which include the following: Thanks to the Be: Art Trust who have supplied original pieces of art, from local New Zealand talents Paul Dibble and Karl Maughan. Our art acts as a way-finder for people around the building This artistic aesthetic flows through to the atrium, which is lined with pillars inspired by New Zealand's iconic Nikau palm trees. Beneath the canopy of the pillars, nestled in the heart of the atrium is a beautiful garden, complete with flowering plants and moss walls that brighten and breathe new life into the vibrant and open space. Rawhiti Estate is the first retirement village in Auckland to use the Vocera communication system. The hands-free, wearable badge-like device allows our teams to communicate directly with the residents and with one another far more efficiently and sharpen their focus on what matters most, our residents. Each suite is equipped a personal tablet, which the residents can use to connect to the web, various apps, and communicate with and their families via a phone app. Our care suites are generous in size, beautifully appointed and "feel just like home". Most of our care suites come with a kitchenette and a fridge. The furniture supplied has been chosen with the older adult in mind and to promote our residents to be independent. The ensuite's are equipped with under floor heating. |
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Updated: 4 Apr 2023 |
Interests & Activities
| Activity programme, Art, BBQ, Board games, Bridge, Cards, Canine friends, Care and Craft, Cooking, Craft, Entertainment, Exercises, Games, Garden, Gardening, Indoor Games, Internet, Jigsaw, Library, Music, Movies, Pool, Reading, Spa, Swimming. |
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Updated: 4 Apr 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about meals | Our Executive Chef -David Dawson ensures that our food service is of the highest quality. Residents are given the option to order their meals from a menu. Meals can be either delivered for room service or can be enjoyed in the main dining area. All meals are prepared from the freshest in-season ingredients. | |
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Updated: 4 Apr 2023 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
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Updated: 4 Apr 2023 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We can arrange access to the support you need to keep you connected with your religious, cultural and spiritual beliefs. |
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Updated: 4 Apr 2023 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.25 Km | Four-minute walk from the closest bus stop. 28-minute (2.3 KM) walk or six-minute drive to the Remuera train station. |
| Shops | 0.75 Km | Nine-minute walk to Remuera road and a further nine minutes to the local New World. |
| Mall | 1.10 Km | 16 minute walk to the main shopping area of Remuera. |
| Parks | 0.85 Km | Little Rangitoto Reserve is an 11 minute walk from the village. |
| Library | 0.95 Km | The quiet and peaceful Remuera Library is a 14 minute walk. |
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Updated: 4 Apr 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 4 Apr 2023 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.