McKenzie HealthCare
At a glance
- Vacancy
- Yes
- Name
- McKenzie HealthCare
- Category
- Dementia
- Address
- 2 McKenzie Street
Geraldine
Geraldine 7930 - Postal Address
- Same as above
- Region
- Canterbury
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
Facebook
InstagramPersonnel
- Manager
- Joanne Fenton - (03) 693 8299
- Owner
- McKenzie HealthCare Ltd
Other services
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|---|---|---|
 McKenzie Healthcare Brochure
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Welcome to McKenzie Healthcare, where we offer a safe and nurturing environment in Geraldine. Our secure Dementia (D3) Care unit provides specialized support for individuals living with dementia, offering a structured, calm environment designed to promote safety, independence, and dignity. We focus on meaningful engagement, providing a space where our residents can thrive while receiving the compassionate care they deserve.
At McKenzie Healthcare, our philosophy is centered on respect, dignity, and privacy, with a commitment to creating a homely environment where our residents feel valued. We align with the vision of "Aging Well," enabling older people to live healthy, connected lives within their communities, and to stay engaged with their land, Whānau, and loved ones.
Our core values—Compassion, Kindness, Patience, Respect, and Integrity—are at the heart of everything we do:
Compassion: We build relationships based on empathy, respect, and understanding.
Kindness: We foster positive collaboration, supporting one another.
Patience: We remain calm and composed in the face of challenges.
Respect: We honor the dignity and diverse needs of both residents and staff.
Integrity: We are transparent, accountable, and committed to earning trust.
What makes us unique is our ability to offer a person-centered approach, free from the limitations of large corporate care homes. We empower our residents, staff, and families, ensuring that everyone plays an active role in shaping the care we provide. This commitment creates a safe, welcoming, and supportive environment for all.
At McKenzie Healthcare, we care because it is a home. We care because our people matter. We care because our residents count. We care because our community counts.
Discover the difference at McKenzie Healthcare, where compassionate care and a true sense of belonging come together.
At McKenzie Healthcare, our philosophy is centered on respect, dignity, and privacy, with a commitment to creating a homely environment where our residents feel valued. We align with the vision of "Aging Well," enabling older people to live healthy, connected lives within their communities, and to stay engaged with their land, Whānau, and loved ones.
Our core values—Compassion, Kindness, Patience, Respect, and Integrity—are at the heart of everything we do:
Compassion: We build relationships based on empathy, respect, and understanding.
Kindness: We foster positive collaboration, supporting one another.
Patience: We remain calm and composed in the face of challenges.
Respect: We honor the dignity and diverse needs of both residents and staff.
Integrity: We are transparent, accountable, and committed to earning trust.
What makes us unique is our ability to offer a person-centered approach, free from the limitations of large corporate care homes. We empower our residents, staff, and families, ensuring that everyone plays an active role in shaping the care we provide. This commitment creates a safe, welcoming, and supportive environment for all.
At McKenzie Healthcare, we care because it is a home. We care because our people matter. We care because our residents count. We care because our community counts.
Discover the difference at McKenzie Healthcare, where compassionate care and a true sense of belonging come together.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 10 Feb 2021 |
|
DHB Respite Care Booking Service
| We provide DHB Respite Care Booking Service. |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 18 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $10.00 -$20.00/day up to $30.00 -$45.00/day as at 16 Apr 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
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Updated: 22 Apr 2025 |
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Testimonials
| -I would like you to thank your staff for the exceptional care and kindness shown towards my Mother and Family. -Thank you all for looking after us all as well as Mum. -To all the staff at McKenzie, with sincere appreciation of the love and kindness you have all shown our Mum. -A heartfelt "THANK YOU" for all the love and kindness given to (name) and me over the past 2 years, he really couldn't have been in a better place! He felt this was his home and that's because of you all!! I miss him and I miss you... -Thank you for all the love and care of Dad. It means so much. -Thank you ... for taking care of Mum with love over the couple of years this was her home. -Thank you for the wonderful care of Dad during his time at McK.H. Dad enjoyed getting to know some of you a little and cherished conversations on a wide range of topics. As Dad entered the final stage of his life I will always be indebted to (staff) who sat with him until I could get there. My brother and I will never forget the support and kindness shown to us in the last 48 hours of Dad's Life. -When the time came to relinquish daily care of my wife I told her that others could care for her better than I could. At that time I had no idea where she might go. After 2 weeks in hospital she found a bed at McKenzie HealthCare. What a godsend!! Her 39 days in their care can not be faulted. The staff showed her great respect and love and good cheer. She regarded them all as friends. We appreciated their devotion to caring for (my wife). We give them all a pat on the back from our family and the many visitors (she) enjoyed. Bruce |
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Updated: 1 Apr 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | McKenzie HealthCare is Certified as a Medical and Aged Care Hospital. Registered Nurses Specialising in Gerontology and Palliative care are on duty 24 hrs a day. | |
| Enrolled Nurse | Yes | Enrolled nurse supports the Registered nurse team to provided dedicated nursing care to our residents. | |
| Healthcare Assistants/Caregivers | Yes | Health Care Assistants are working towards or trained to NZQA level 4 to provide the highest level of care. | |
| Physiotherapist | Yes | We have a contractual arrangement with our local Physiotherapist for the provision of 6-8 weekly physiotherapy services. Individualised programmes are available. | |
| Occupational Therapist | Negotiable | We have links with SCDHB for this service | |
| Social Worker (on site) | Negotiable | We have links with SCDHB for this service | |
| Diversional Therapist | No | We have an excellent Activities team with staff working towards Diversional Therapist qualifications which are soon to be completed. | |
| Activities Co-ordinator | Yes | The Activity co-ordinators provide the residents with the daily activities and outings. | |
| Hairdresser | Yes | Hair dressing is done on site at McKenzie HealthCare by an excellent and caring hair dresser. Grooming is a very important part of feeling better about oneself. | |
| Podiatrist | Yes | We have regular visits from the Podiatrist. Charges are passed on at cost every 6-8 weeks. | |
| Dietitian | Yes | Our menu is planned by a Registered Dietician on a 4 weekly cycle and change summer and winter. we have 4 meal types to meet residents specialist needs and diets. | |
| Accredited Visitors | Yes | We have " Friends of McKenzie " all are police checked and trained to assist with activities eg. newspaper reading, housie and helping the Activties team including outings. | |
| Kaumatua | Yes | We have strong links with the Maori and pacific community to enable us to provide the highest level of care within our Te Whare Tapa Fa model of care. | |
| Chaplain/Spiritual Advisor | Yes | We have weekly in- house church services for those wishing to attend. Catholic, Presbyterian and All Denominations. | |
| Other Personnel | Yes | Administration Support Team, Gardener, Maintenance Personnel | |
|
Updated: 3 Apr 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | In the provisional of medical services we use bottled oxygen and oxygen concentrators. Registered Nurses use a Digital Oxipulsometer to ensure Oxygen is being supplied at the correct concentrations to meet the patient's needs and as prescribed by the GP. |
| Gastronomy/Nasogastric Management | Yes | This is with support from the SCDHB as required. |
| Bariatric (Care of the very overweight) | Yes | This is with support from the SCDHB as required. |
| Palliative Care (Contracted) | Yes | McKenzie HealthCare has a contract with South Canterbury DHB to provide Specialised Palliative Care Services. Our Registered Nurses are trained to Hospice NZ standards |
| End of Life/Palliative Care | Yes | Specialised end of life support and care services are provided by the GP and specialised support through SCDHB. |
| Wound Care | Yes | All Registered Nurses at McKenzie HealthCare are trained in wound management and only quality products are used to ensure the best results |
| Diabetic Care | Yes | 24 hour Registered Nursing support for those with diabetes |
| Continence Advice | Yes | All resident continence needs are assessed a minimum of 6 monthly and the best suitable products used for each individual. |
| Stomal Therapy | Yes | Links with the SCDHB Stoma Nurse Specialist who visits regularly. |
| Stroke Rehabilitation | Yes | Support from AT&R team at Timaru public hospital and our in house physiotherapist. |
| ACC Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | A Senior Registered Nurse maintains full infection control at McKenzie Health Care. Additional advice is via the Ministry of Health |
| Surgical Followup | Yes | Support to attend appointments. |
| Clinical Management | Yes | The senior nursing team is focused on ensuring that excellent service is provided to Residents and their families. |
|
Updated: 1 Apr 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage a small amount of personal furniture. Please discuss this with the nurse in charge on admission taking into consideration the location and layout of the room. Residents are encouraged to personalise their rooms. |
| Single Rooms | Yes | Rooms at McKenzie HealthCare are single rooms |
| Shared Rooms | Yes | There are 2 double rooms available for rest home/hospital level only There are no double rooms available in the secure dementia unit. |
| Rooms suitable for a couple | Yes | We have two rooms that can accommodate couples. |
| Connecting Rooms | Yes | Via shared ensuite |
| Ensuite | Yes | We have ensuite bathrooms available. |
| Alcohol Permitted | Yes | The activities team manage "Happy Hour" and moderate social drinking may be permitted according to client need. |
| Pets In Residence | Yes | Chloe the cat lives with us. Therapy animal visits are regular led by the activities team. |
| Negotiate To Bring Own Pet | No | We do not have the facility for pets to live permanently. Own pets may be able to visit after discussion with the manager. |
| Phone Access In Own Room | No | Residents are encouraged to have a mobile phone |
| Wifi | No | Wifi can be purchased privately via residents own data plan. |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | As a community private hospital and rest home for Geraldine we hold contracts and provide a range of services. We welcome enquiries for residential care for the younger person. |
| Lounges/seating areas | Yes | We offer two main lounge areas, a private family room, and a cozy café-style space where visitors can make tea and coffee while spending time with loved ones. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | Please ring for availability. |
| Provide End of Life/Palliative Care | Yes | We have dedicated Registered Nurses and Health Care assistants trained to Hospice NZ standards to meet the palliative needs of the resident and their family.We encourage all residents to have an advanced care plan or orders for sustaining life plan so that their family are aware of their wishes. |
| Palliative Care Contract | Yes | We provide caring End of Life care for the Geraldine Community. Registered Nurses trained to Hospice NZ standards on duty 24hrs. Many of our HCA's hold Palliative Care Certificates from Hospice NZ. We are well supported by our in house GP/residents own GP. Facility for family to stay is available. |
| Outings | Yes | A van is provided for the outings as arranged by the Activities team. |
| Whānau Room | Yes | A private room is available for family use. |
| Māori Kaupapa | Yes | We have strong Māori and Pacifica links. |
| Residents Committee | Yes | There is a well-attended monthly resident forum for all residents, with family members welcome to join. |
| Newsletter | No | A monthly newsletter goes out to the families via email with physical copies available. |
| Policy for management of challenging behaviour | Yes | We have policy and procedures in place to identify and distract challenging behaviours. |
| Confused Residents | Yes | McKenzie has a secure dementia facility (D3) |
| Rural Setting | Yes | Located on the outskirts of Geraldine McKenzie HealthCare is a lovely peaceful rural residence. |
| Smokers Room | No | We are a smoke- free facility |
| Smoking Permitted | No | We are smoke - free , in the building and grounds |
| Semi-Secure | Yes | we have 24hr CCTV security in operation externally |
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Updated: 1 Apr 2025 |
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Interests & Activities
| At McKenzie Healthcare, we offer a range of activities, including community outings, themed events, social gatherings, and engaging recreational programs designed to enhance the well-being and enjoyment of our residents. |
|
Updated: 1 Apr 2025 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Egyptian | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Italian | Yes | |
| Other Information | Yes | We have the availability for all languages via national external language speakers. |
|
Updated: 11 Feb 2021 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
|
Updated: 1 Apr 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | Your dietary needs will be catered for with assistance from a dietitian and our knowledgeable chef team. |
| Vegan | Yes | |
| Vegetarian | Yes | |
|
Updated: 1 Apr 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | While there is no public bus service, the Geraldine community bus operates by booking and is a fantastic service we often utilise! | |
| Shops | 1.90 Km | While there is no public bus service, the Geraldine community bus operates by booking and is a fantastic service we often utilise! |
| Parks | 1.40 Km | The nearest local park area is Kennedy Park, a short 15-minute walk away. It is dog-friendly, and the local shops can be accessed through the park by the footbridge over the Waihi River. |
| Library | 2.20 Km | Geraldine Library is located near our popular local movie theatre. |
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Updated: 1 Apr 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Police checked | Yes | Staff and volunteers are required to have a police check. |
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Updated: 1 Apr 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.