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McKenzie HealthCare

At a glance
Vacancy
Yes
Name
McKenzie HealthCare
Category
Dementia
Address
2 McKenzie Street
Geraldine
Geraldine 7930
Postal Address
Same as above
Region
Canterbury
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Social Media
Personnel
Manager
Joanne Fenton - (03) 693 8299
Owner
McKenzie HealthCare Ltd
Other services
Photos
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McKenzie Healthcare Brochure McKenzie Healthcare Brochure McKenzie Healthcare Brochure
Welcome to McKenzie Healthcare, where we offer a safe and nurturing environment in Geraldine. Our secure Dementia (D3) Care unit provides specialized support for individuals living with dementia, offering a structured, calm environment designed to promote safety, independence, and dignity. We focus on meaningful engagement, providing a space where our residents can thrive while receiving the compassionate care they deserve.

At McKenzie Healthcare, our philosophy is centered on respect, dignity, and privacy, with a commitment to creating a homely environment where our residents feel valued. We align with the vision of "Aging Well," enabling older people to live healthy, connected lives within their communities, and to stay engaged with their land, Whānau, and loved ones.

Our core values—Compassion, Kindness, Patience, Respect, and Integrity—are at the heart of everything we do:

Compassion: We build relationships based on empathy, respect, and understanding.

Kindness: We foster positive collaboration, supporting one another.

Patience: We remain calm and composed in the face of challenges.

Respect: We honor the dignity and diverse needs of both residents and staff.

Integrity: We are transparent, accountable, and committed to earning trust.

What makes us unique is our ability to offer a person-centered approach, free from the limitations of large corporate care homes. We empower our residents, staff, and families, ensuring that everyone plays an active role in shaping the care we provide. This commitment creates a safe, welcoming, and supportive environment for all.

At McKenzie Healthcare, we care because it is a home. We care because our people matter. We care because our residents count. We care because our community counts.

Discover the difference at McKenzie Healthcare, where compassionate care and a true sense of belonging come together.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 10 Feb 2021

DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $10.00 -$20.00/day up to $30.00 -$45.00/day as at 01 Apr 2025
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 1 Apr 2025

Testimonials
Testimonials
-I would like you to thank your staff for the exceptional care and kindness shown towards my Mother and Family.

-Thank you all for looking after us all as well as Mum.

-To all the staff at McKenzie, with sincere appreciation of the love and kindness you have all shown our Mum.

-A heartfelt "THANK YOU" for all the love and kindness given to (name) and me over the past 2 years, he really couldn't have been in a better place! He felt this was his home and that's because of you all!! I miss him and I miss you...

-Thank you for all the love and care of Dad. It means so much.

-Thank you ... for taking care of Mum with love over the couple of years this was her home.

-Thank you for the wonderful care of Dad during his time at McK.H. Dad enjoyed getting to know some of you a little and cherished conversations on a wide range of topics. As Dad entered the final stage of his life I will always be indebted to (staff) who sat with him until I could get there. My brother and I will never forget the support and kindness shown to us in the last 48 hours of Dad's Life.

-When the time came to relinquish daily care of my wife I told her that others could care for her better than I could. At that time I had no idea where she might go. After 2 weeks in hospital she found a bed at McKenzie HealthCare. What a godsend!! Her 39 days in their care can not be faulted. The
staff showed her great respect and love and good cheer. She regarded them all as friends. We appreciated their devotion to caring for (my wife). We give them all a pat on the back from our family and the many visitors (she) enjoyed.
Bruce

Updated: 1 Apr 2025

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes McKenzie HealthCare is Certified as a Medical and Aged Care Hospital. Registered Nurses Specialising in Gerontology and Palliative care are on duty 24 hrs a day.
Enrolled Nurse Yes Enrolled nurse supports the Registered nurse team to provided dedicated nursing care to our residents.
Healthcare Assistants/Caregivers Yes All our Health Care Assistants are trained to NZQA level 4 to provide the highest level of care.
Physiotherapist Yes We have a contractual arrangement with our local Physiotherapist for the provision of 6-8 weekly physiotherapy services. Individualised programmes are available.
Occupational Therapist Negotiable We have links with SCDHB for this service
Social Worker (on site) Negotiable We have links with SCDHB for this service
Diversional Therapist No We have an excellent Activities team with staff working towards Diversional Therapist qualifications which are soon to be completed.
Activities Co-ordinator Yes The Activity co-ordinators provide the residents with the daily activities and outings.
Hairdresser Yes Hair dressing is done on site at McKenzie HealthCare by an excellent and caring hair dresser. Grooming is a very important part of feeling better about oneself.
Podiatrist Yes We have regular visits from the Podiatrist. Charges are passed on at cost every 6-8 weeks.
Dietitian Yes Our menu is planned by a Registered Dietician on a 4 weekly cycle and change summer and winter. we have 4 meal types to meet residents specialist needs and diets.
Accredited Visitors Yes We have " Friends of McKenzie " all are police checked and trained to assist with activities eg. newspaper reading, housie and helping the Activties team including outings.
Kaumatua Yes We have strong links with the Maori and pacific community to enable us to provide the highest level of care within our Te Whare Tapa Fa model of care.
Chaplain/Spiritual Advisor Yes We have weekly in- house church services for those wishing to attend. Catholic, Presbyterian and All Denominations.
Other Personnel Yes Administration Support Team, Gardener, Maintenance Personnel

Updated: 1 Apr 2025

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes In the provisional of medical services we use bottled oxygen and oxygen concentrators. Registered Nurses use a Digital Oxipulsometer to ensure Oxygen is being supplied at the correct concentrations to meet the patient's needs and as prescribed by the GP.
Gastronomy/Nasogastric Management Yes This is with support from the SCDHB as required.
Bariatric (Care of the very overweight) Yes This is with support from the SCDHB as required.
Palliative Care (Contracted) Yes McKenzie HealthCare has a contract with South Canterbury DHB to provide Specialised Palliative Care Services. Our Registered Nurses are trained to Hospice NZ standards
End of Life/Palliative Care Yes Specialised end of life support and care services are provided by the GP and specialised support through SCDHB.
Wound Care Yes All Registered Nurses at McKenzie HealthCare are trained in wound management and only quality products are used to ensure the best results
Diabetic Care Yes 24 hour Registered Nursing support for those with diabetes
Continence Advice Yes All resident continence needs are assessed a minimum of 6 monthly and the best suitable products used for each individual.
Stomal Therapy Yes Links with the SCDHB Stoma Nurse Specialist who visits regularly.
Stroke Rehabilitation Yes Support from AT&R team at Timaru public hospital and our in house physiotherapist.
ACC Rehabilitation Yes
Tracheotomy Care Yes
Infection Control Yes A Senior Registered Nurse maintains full infection control at McKenzie Health Care. Additional advice is via the Ministry of Health
Surgical Followup Yes Support to attend appointments.
Clinical Management Yes The senior nursing team is focused on ensuring that excellent service is provided to Residents and their families.

Updated: 1 Apr 2025

Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage a small amount of personal furniture. Please discuss this with the nurse in charge on admission taking into consideration the location and layout of the room. Residents are encouraged to personalise their rooms.
Single Rooms Yes Rooms at McKenzie HealthCare are single rooms
Shared Rooms Yes There are 2 double rooms available for rest home/hospital level only There are no double rooms available in the secure dementia unit.
Rooms suitable for a couple Yes We have two rooms that can accommodate couples.
Connecting Rooms Yes Via shared ensuite
Ensuite Yes We have ensuite bathrooms available.
Alcohol Permitted Yes The activities team manage "Happy Hour" and moderate social drinking may be permitted according to client need.
Pets In Residence Yes Chloe the cat lives with us. Therapy animal visits are regular led by the activities team.
Negotiate To Bring Own Pet No We do not have the facility for pets to live permanently. Own pets may be able to visit after discussion with the manager.
Phone Access In Own Room No Residents are encouraged to have a mobile phone
Wifi No Wifi can be purchased privately via residents own data plan.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes As a community private hospital and rest home for Geraldine we hold contracts and provide a range of services. We welcome enquiries for residential care for the younger person.
Lounges/seating areas Yes We offer two main lounge areas, a private family room, and a cozy café-style space where visitors can make tea and coffee while spending time with loved ones.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Please ring for availability.
Provide End of Life/Palliative Care Yes We have dedicated Registered Nurses and Health Care assistants trained to Hospice NZ standards to meet the palliative needs of the resident and their family.We encourage all residents to have an advanced care plan or orders for sustaining life plan so that their family are aware of their wishes.
Palliative Care Contract Yes We provide caring End of Life care for the Geraldine Community. Registered Nurses trained to Hospice NZ standards on duty 24hrs. Many of our HCA's hold Palliative Care Certificates from Hospice NZ. We are well supported by our in house GP/residents own GP. Facility for family to stay is available.
Outings Yes A van is provided for the outings as arranged by the Activities team.
Whānau Room Yes A private room is available for family use.
Māori Kaupapa Yes We have strong Māori and Pacifica links.
Residents Committee Yes There is a well-attended monthly resident forum for all residents, with family members welcome to join.
Newsletter No A monthly newsletter goes out to the families via email with physical copies available.
Policy for management of challenging behaviour Yes We have policy and procedures in place to identify and distract challenging behaviours.
Confused Residents Yes McKenzie has a secure dementia facility (D3)
Rural Setting Yes Located on the outskirts of Geraldine McKenzie HealthCare is a lovely peaceful rural residence.
Smokers Room No We are a smoke- free facility
Smoking Permitted No We are smoke - free , in the building and grounds
Semi-Secure Yes we have 24hr CCTV security in operation externally

Updated: 1 Apr 2025

Interests & Activities
Interests & Activities
At McKenzie Healthcare, we offer a range of activities, including community outings, themed events, social gatherings, and engaging recreational programs designed to enhance the well-being and enjoyment of our residents.

Updated: 1 Apr 2025

Languages Spoken
Languages Spoken
Language Status Details
Egyptian Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Italian Yes
Other Information Yes We have the availability for all languages via national external language speakers.

Updated: 11 Feb 2021

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes

Updated: 1 Apr 2025

Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes Your dietary needs will be catered for with assistance from a dietitian and our knowledgeable chef team.
Vegan Yes
Vegetarian Yes

Updated: 1 Apr 2025

Distances
Distances
Location Distance Details
Public Transport While there is no public bus service, the Geraldine community bus operates by booking and is a fantastic service we often utilise!
Shops 1.90 Km While there is no public bus service, the Geraldine community bus operates by booking and is a fantastic service we often utilise!
Parks 1.40 Km The nearest local park area is Kennedy Park, a short 15-minute walk away. It is dog-friendly, and the local shops can be accessed through the park by the footbridge over the Waihi River.
Library 2.20 Km Geraldine Library is located near our popular local movie theatre.

Updated: 1 Apr 2025

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Police checked Yes Staff and volunteers are required to have a police check.
Aged Care Association New Zealand (ACA)

Updated: 1 Apr 2025


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.