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James Wattie

At a glance
Vacancy
Yes
Care Suite Vacancy
Yes
Name
James Wattie
Category
Dementia
Address
James Wattie Retirement Village
122 Te Aute Road
Havelock North
Havelock North 4130
Postal Address
Same as above
Region
Hawke's Bay
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Sally Garvan - 06 877 0700
Owner
Ryman Healthcare Ltd
Other services
Media
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In Ryman villages, you’ll find vibrant communities where residents thrive.

Along with independent and assisted living, James Wattie Village offers a range of care options to support you. These include rest home, hospital, dementia and respite care. In some circumstances you can also choose to receive rest home care in your own serviced apartment.

Located in Havelock North, James Wattie Village enjoys superb views of Te Mata Peak with only a short drive to local shops and restaurants.

Care is at the heart of everything we do. Our residents receive the best of clinical care from our expert teams.

Our spacious care rooms and care suites, each with an ensuite bathroom are fitted with a call bell with 24/7 monitoring for added security.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Ryman exceeds the sector standard in aged care by continuing to enhance the resident experience.

Our award-winning myRyman Care app and electronic medication system provide our team with secure access to real-time clinical data for accurate and efficient care.

Meals are prepared fresh on site by our village chefs using seasonal ingredients. Our Delicious menu is continually highlighted as an area where we go above and beyond as our talented chefs aim to tempt all taste buds.

We're passionate about creating thriving communities where connection and wellbeing are a priority. We offer daily activities and outings for residents to choose, and we encourage you to make the most of the care centre amenities.

We’re recognised by Canstar Blue for having the Most Satisfied Customers, which highlights the outstanding lifestyle and amenities on offer at a Ryman village and complements our tenth win of Reader’s Digest’s Most Trusted Brand.

When people visit our care centres, they often tell us that they feel that difference. It’s in the way our residents and care teams interact, their genuine affinity and connection with one another. We’re a community that cares.

It’s something to be experienced so we invite you to visit and talk to our team. Better still, talk to our residents and their families – they’re the experts!
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 13 Jun 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $80.00 -$85.00/day up to $90.00/day as at 18 Nov 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown

Updated: 22 Nov 2024

Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 10
Care Suite Vacancy Yes
Care Suite Impending vacancy No
Care Suite Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)

Updated: 22 Nov 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager who overviews the clinical care of all residents. Always feel welcome to speak to the registered nurse when you visit.
Nurse Practitioner Negotiable We are able to access the expert advice of a nurse practitioner should this be required.
Enrolled Nurse Yes Our dedicated team of enrolled nurses provide high quality nursing care to all care centre residents.
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. Our registered nurses lead a team of trained carers, and they are supported to undertake training in care of the older person.
Physiotherapist Yes There is a physiotherapist who visits our facililty regularly and will review residents as required.
Activities Co-ordinator Yes We have a dedicated Activities Coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the residents to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site, with services available to residents for a reasonable fee. Appointments can be booked through reception or with the help of a care assistant.
Podiatrist Yes A podiatrist visits the village regularly, and care centre residents are treated on a medical referral basis.
Dietitian Yes
Other Personnel Yes Should the services of a specialist be required we will assist residents in accessing the appropriate people to meet their requirements.

Updated: 13 Jun 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes All of our rooms come fully-furnished. Residents are welcome to bring small and special items such as a favourite armchair, provided they can be accommodated in the room.
Single Rooms Yes All rooms at our village are of a premium standard and include an ensuite. Every room is furnished with a bed, with linen provided, bedside cabinet, chest of drawers, chair and television.
Rooms suitable for a couple Yes We will work very hard to accommodate the needs of couples and have a number of very large rooms. Please check with the Village Manager as to availability.
Ensuite Yes All rooms include an ensuite.
Alcohol Permitted Yes Residents are welcome to socialise as and when they please. We hold a popular happy hour each week.
Pets In Residence Yes By negotiation.
Phone Access In Own Room Yes All rooms are provided with a jack point.
Wifi Yes Free WiFi for residents and guests is available anywhere in the main building and can be used from any wireless-capable device.
Resident can adjust heating in own room Yes All of our rooms are kept to a warm and pleasant temperature. Under floor heating on the lower-level floor may be adjusted at the residents request.
Cater for under 65 yrs with Disability Yes Please discuss specific requirements with the village manager.
Lounges/seating areas Yes Care centre residents enjoy access to spacious lounges, dining areas and serene outdoor spaces.
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes
Outings Yes Regular outings are held and provided by our two vans on site. We encourage residents to maintain contact with individuals and groups throughout the community.
Whānau Room Yes We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime.
Māori Kaupapa Yes Available on request.
Family Committee Yes Relatives meetings are held every 6 months to keep everyone updated on what is happening in the village, and are an opportunity for family members to raise any issues or concerns. Relatives receive a written invitation to their meetings and residents are notified via their activity calendar when the meetings are due to take place.
Newsletter Yes A regular newsletter is circulated providing updates on village activities and exciting news.
Policy for management of challenging behaviour Yes We have well-formed policies and procedures that are available to be viewed.
Confused Residents Yes We are proud providers of specialist dementia care and strive to maintain the highest level of support. Some of our residents may be mildly confused and our staff are specialised in providing a calming and safe environment for residents to enjoy living in.

Updated: 13 Jun 2024

Special Features
Special Features
The complimentary Ryman Engage programme provides residents with a variety of activities that cover all aspects of wellbeing considered important for quality of life. These include physical activity, social engagement, intellectual stimulation, creativity and embracing culture and spirituality.

Triple A is our award-winning exercise class on offer to residents, designed to maintain and improve strength and balance, heart health and fitness and range of movement. We offer classes to suit all activity levels, even seated classes for those who are less mobile. Regular exercise benefits everyone, regardless of age, and evidence shows that it is never too late to make real fitness gains.

Updated: 13 Jun 2024

Interests & Activities
Interests & Activities
Activity programme, Big print books, Board games, Bingo, Bowls, Canine friends, Care and Craft, Chapel, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Games, Happy Hour, Housie, Indoor Games, Library, Music, Newspaper reading, Outings, Quizzes, Shopping, Sing-a-longs, Sky TV, Videos, Views, Billiards, Garden, Golf, Mah Jong, Movies, Reading.

Updated: 13 Jun 2024

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact village management for details.
Staffing qualifications and details All SCU staff study and achieve the four Dementia unit standards for compliance as stated in the ARRC agreement. Later in the year, Ryman will be transitioning to delivering our award winning myRyman Life micro-credential - the myRyman Life certificate in Dementia Care. In conjunction with Otago Polytechnic, Ryman is able to deliver four modules of learning - Demystifying Dementia, Destressing the Environment, Making sense of my world, and Quality of Life.
Details about meals Breakfast and supper are generally served in residents rooms. All other meals can be served in rooms or in the dining room. The main meal of the day is prepared fresh on site by our dedicated chefs. There are three main course choices, including a vegetarian option. Specific food preferences and cultural or dietary needs can be catered for. All our meals are cooked at the village giving our food a lovely home made touch. Residents can help themselves to tea, coffee and fruit at all times, all of our morning and afternoon teas and suppers consist of delicious home baking. Guest are welcome to join residents for meals. Staff members will need to be advised when making a reservation.
Visitor information Visitors are welcome any time, we simply ask that they are respectful of the privacy of other residents. Current Covid protocols may require specific visitor timings, please speak to village management for further information.
Recreational opportunities Each month residents are provided with a calendar that outlines our regular programmes, along with a variety of fun special events. We welcome input and feedback from residents and families in deciding our calendar of events.
Internet access Free WiFi for residents and guests is available anywhere in the main building and can be used from any wireless-capable device.
Transport Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy.
Associated Complexes We are a part of the Ryman Group of retirement villages and care facilities.

Updated: 13 Jun 2024

Languages Spoken
Languages Spoken
Language Status Details
English Yes

Updated: 13 Jun 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes All of Ryman Healthcare’s New Zealand villages, from Whangarei to Invercargill, have gained Dementia Friendly Accreditation as recognised by Alzheimers New Zealand.
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 13 Jun 2024


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.