Cromwell House & Hospital - Cromwell House Specialised Aged Care
At a glance
- Vacancy
- No
- Name
- Cromwell House & Hospital
- Category
- Dementia
- Address
- 3-5 Warborough Avenue
Epsom
Auckland 1051 - Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jenny Liu - (09) 524 7700; 0275140543
- Owner
- Cromwell Business Ltd - 09) 524 7700; (09)5247702;
- Clinical Manager
- Nalini Reddy - 09 5247700;
- 24 hours RN service
- RN - 0272817264
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Cromwell House welcome booklet
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Our Mission is to care for our residents in a peaceful caring and home like environment and to ensure that there is a purpose in everyone's day.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 17 Nov 2019 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 22 |
| Vacancy | No |
| We have one available room in our homely Secure Dementia Care you are welcome to come in and view anytime. | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
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Updated: 22 Nov 2024 |
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Testimonials
| "On behalf of the P clan I want to thank you all for the wonderful care that Dad received and the love and kindness shown to us, especially Mum. Although he wasn’t with you for long, he settled in quickly and we knew that we were always welcome there. Dad was treated like a King. We are forever grateful." March 26, 2020 |
|
Updated: 8 Apr 2020 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 208 | Yes | Our team of nurses work on a rotating roster and we have a Registered Nurse on duty 24/7. We also have our Clinical Manager who are on duty 40 hours per week. |
| Healthcare Assistants/Caregivers | 672 | Yes | Fulltime and part time staff cover 24/7 in the Secure UNIT at all times; |
| Physiotherapist | 2 | Yes | our contract New Zealand Registered Physiotherapist Sina visits about 4 hours every fortnightly |
| Occupational Therapist | Negotiable | ||
| Social Worker (on site) | Negotiable | ||
| Diversional Therapist | 40 | Yes | Tom is our qualified Diversional Therapist. He works full times 40 hours a week;mainly in Dementia Unit to provide activities desined and friendly to Dementia residents. |
| Activities Co-ordinator | 40 | Yes | We have a structured person centred activities programme which is lead by DT Tom. |
| Hairdresser | Yes | Our hairdresser comes the first Monday of the month or by special arrangement. | |
| Podiatrist | Yes | George Smith is New Zealand Registered Podiatrist visit us once 6 to 8 weeks to provide professional podiatrist service for our residents. He can be booked by special arrangement please talk to the Registered Nurse on Duty. | |
| Dietitian | Yes | consultant as required | |
| Accredited Visitors | Yes | visitors such as DHB specialists, MHSOP, Mercy Hospice etc | |
| Kaumatua | 40 | Yes | Yes, Cromwell House and Hospital are fortunate have our Director Mr David Rankin, Ngapuhi Leader, Big Maori Chief to provide Kaumatua service for our redidents and family when required |
| Chaplain/Spiritual Advisor | Yes | Resident's who want their Chaplain to visit can organise this through the Registered Nurse on Duty or through the Manager anytime. | |
| Other Personnel | Yes | ||
|
Updated: 8 Apr 2020 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We are able to provide Oxygen management if the resident able to follow the instructions |
| Gastronomy/Nasogastric Management | Yes | Our RN team are able to manage residents with PEG feeding and NG feeding if the resident able to follow the instructions |
| Bariatric (Care of the very overweight) | Yes | We are able to manage Bariatric residents as long as the equipment provided |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | |
| IV Antibiotic Capability | Yes | |
| Dialysis | Yes | We are willing to provide Peritoneal Dialysis if the residents needed |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| ACC Rehabilitation | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Community Health | Yes | client specific |
| Clinical Management | Yes | |
|
Updated: 8 Apr 2020 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | If we have a bed available we are more than willing to support families with respite; either privately paid or via an approved respite programme. |
| Carer Support | Yes | If we have a bed available we are more than willing to support families with respite; either privately paid or via an approved respite programme. |
| Other Short Stay Programme | Yes | We are able to provide care for residents under POAC progamme |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 8 Apr 2020 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We are more than willing to allow you to bring your own furniture we are happy to discuss with you. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | We have one double room at hospital level of care that could be set up for a couple. |
| Alcohol Permitted | Yes | after discussion with medical practitioner |
| Pets In Residence | Yes | small pets negotiable as long as the residents/family able to provide care for the pets and no negative affect to other residents |
| Negotiate To Bring Own Pet | Yes | small pets negotiable as long as the residents/family able to provide care for the pets and no negative affect to other residents |
| Phone Access In Own Room | Yes | portable phone available; |
| Wifi | Yes | Cromwell House provide unlimited free Wifi access for our residents and family |
| Cater for under 65 yrs with Disability | Yes | Cromwell House have Taikura Trust YPD contract with the Ministry of Health |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | POAC |
| Provide End of Life/Palliative Care | Yes | We provide all forms of end of Life Care often with the assistance of Hospice Nurses |
| Palliative Care Contract | No | Cromwell House provide care for Palliative care residents |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Policy for management of challenging behaviour | Yes | Staff are all trained and skilled in challenging behaviour and other Mental Health Conditions |
| Confused Residents | Yes | Yes all staff are skilled and experienced in assisting residents who are confused |
| Smoking Permitted | Yes | Outside away from non smokers and staff |
| Semi-Secure | Yes | SECURE |
|
Updated: 8 Apr 2020 |
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Special Features
| Snoezelen Room for sensory experiences, beautiful garden for sensory walks 'aromatherapy' every day |
|
Updated: 8 Apr 2020 |
Interests & Activities
| Activity programme, Board games, Classical Music, Entertainers, Happy Hour, Indoor Games, Newspaper reading, Sing-a-longs, Singing |
|
Updated: 8 Apr 2020 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| Chinese | Yes | |
| Chinese dialect | Yes | |
| Cook Island Maori | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | book on the request for appointment |
| Korean | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Samoan | Yes | |
| Sri Lankan | Yes | |
| Tagalog | Yes | |
| Tongan | Yes | |
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Updated: 8 Apr 2020 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.24 Km | 240 meters, 3 minutes walk to the bus station; 1.6 km, 20 minutes walk to New Market train station |
| Shops | 0.45 Km | Patrol station 450 meters; 277 Broadway New Market shopping mall, 1.4 km |
| Mall | 1.40 Km | 1.4 km, 17 minutes walk to 277 Broadway New Market shopping mall |
| Parks | 0.75 Km | 750 meter, 11 minutes walk to Mount St John Park |
| Library | 0.26 Km | 260 meter, 3 minutes walk to Epsom library |
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Updated: 8 Apr 2020 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | Careerforce Health and Wellbeing Certificate level 2, level 3, level 4 Diversional Therapist level 4 Certificate |
| Care Association New Zealand | Yes | CANZ |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 15 Mar 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.