Ultimate Care Kensington Court
At a glance
- Vacancy
- Yes
- Levels of Care Offered
- Rest Home, Hospital
- Name
- Ultimate Care Kensington Court
- Category
- Care Suite
- Address
- Kensington Court
18 McMahon Street
Stoke
Nelson 7011 - Postal Address
- Same as above
- Region
- Nelson Marlborough
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Angela Pidgeon - 03 547 9444 ext 390 / 027 292 5849
- Owner
- Ultimate Care Group
- National Villages Manager
- Sharalon Sutherland - 021 717 457
Other services
Photos
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Downloads
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 Ultimate Care Kensington Court Brochure
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Ultimate Care Kensington Court has been well establised in the Nelson community for over 20 years. Our village offers a range of affordable choices including well-appointed, tastefully designed independent villas, apartments and studios and set in landscaped gardens.
Residents living our Care Apartments have the ability to choose a support service if and when they require further assistance. Services available are: meals, bedmaking, housekeeping, general staff support, laundry and personal care.
Our residents enjoy a well managed and every changing activities programme which provides companionship and lots of fun. Residents also have access to a hairdresser, podiatrist and physiotherapist who visit regularly.
Also onsite is our resthome and hospital, giving residents and their families peace of mind in knowing they have continuum care should it be required. Our nursing staff are fully commited to providing the best possible healthcare serviced comined with the highest standards of nursing care.
Residents living our Care Apartments have the ability to choose a support service if and when they require further assistance. Services available are: meals, bedmaking, housekeeping, general staff support, laundry and personal care.
Our residents enjoy a well managed and every changing activities programme which provides companionship and lots of fun. Residents also have access to a hairdresser, podiatrist and physiotherapist who visit regularly.
Also onsite is our resthome and hospital, giving residents and their families peace of mind in knowing they have continuum care should it be required. Our nursing staff are fully commited to providing the best possible healthcare serviced comined with the highest standards of nursing care.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
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Updated: 7 Dec 2020 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 31 |
| Levels of care offered in Care Suites | Rest Home, Hospital |
| Vacancy | Yes |
| 0 care suites available | |
| Impending vacancy | No |
| Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
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Updated: 24 Dec 2024 |
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Testimonials
| "Kensington has long been known for good staff and a friendly environment". "You have friendly staff, great care and activities". |
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Updated: 18 Mar 2021 |
Composition of Village
| Type | Details |
|---|---|
| Studio Apartment (Studio Unit etc.) | |
| Tenure Terms | ORA |
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Updated: 7 Dec 2020 |
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Agent's Details
| Details | ||
|---|---|---|
| Name | Debbie Gada | |
| City/Town | Nelson | |
| Company | Ultimate Care Group | |
| Phone | 03 547 9444 | |
| Mobile | 021 717 457 | |
| View Email Address | ||
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Updated: 7 Dec 2020 |
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Statutory Supervisor's Details
| Details | ||
|---|---|---|
| Name | Covenant Trustee Services | |
| View Email Address | ||
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Updated: 7 Dec 2020 |
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Solicitor's Details
| Details | ||
|---|---|---|
| Address | 62 Worcester Boulevard | |
| City/Town | Christchurch | |
| Company | Anthony Harper | |
| Phone | 3790920 | |
| Fax | 3669277 | |
| Mobile | 3 | |
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Updated: 7 Dec 2020 |
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Subsidy Details
| Please contact us. |
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Updated: 7 Dec 2020 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7. | |
| Nurse Practitioner | Yes | UCG Nurse Practitioner for the South Island region. | |
| Healthcare Assistants/Caregivers | Yes | We have a team of caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education. | |
| Physiotherapist | Yes | We can provide Physiotherapy services to our residents as needed. We work in with local physiotherapists and those from Nelson Marlborough District Health Board. | |
| Occupational Therapist | Yes | We can arrange for Occupational Therapy services should you require them. Access via Nelson Marlborough District Health Board. | |
| Social Worker (on site) | Negotiable | We can arrange for a Social Worker to be present should you require it. Access via Nelson Marlborough District Health Board. | |
| Diversional Therapist | Yes | We are delighted that we have a full-time Diversional Therapist who oversees our activities programme ensuring our residents choices of activities are met | |
| Activities Co-ordinator | Yes | Our activities team have an excellent activities programme that caters for all our residents needs available from Mon - Fri. | |
| Hairdresser | Yes | At Kensington, we are fortunate to have our own hair salon on-site, so you can have a bit of a do without leaving the home. | |
| Podiatrist | Yes | Our Podiatrist visits the first Tuesday of every month. | |
| Dietitian | Yes | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation. | |
| Accredited Visitors | Yes | We use Red Cross accredited visitors service and we currently have three visitors who come and visit residents. | |
| Kaumatua | Yes | We can source availability of appropriate local Kaumatua or Iwi provider services which can be arranged on an individual basis as required. | |
| Chaplain/Spiritual Advisor | Yes | We can access a Chaplin through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support. | |
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Updated: 7 Dec 2020 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We can provide if prescribed by a doctor, and oxygen management. |
| Gastronomy/Nasogastric Management | Yes | Our staff are suitably trained to manage any gastric/nasogastric requirements. |
| End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life. |
| Wound Care | Yes | We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment. |
| Diabetic Care | Yes | All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs. |
| Continence Advice | Yes | Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality. |
| Stomal Therapy | Yes | We do not have a stomal therapist on staff, but if required we would refer to the DHB stomal services for advice. |
| Stroke Rehabilitation | Yes | Access can be made through the Stroke Foundation. Can also consult with speech language therapy, Physiotherapy etc through the local DHB |
| Infection Control | Yes | We have an infection control programme for our organisation that has been endorsed by the Medical Officer of Health for Canterbury. |
| Surgical Followup | Yes | If your coming to stay with us post-surgery we can following an assessment of your needs provide the recovery needs you to require. |
| Psychiatric Care | Yes | Access can be made through the DHB upon request. |
| Community Health | Yes | Good working relationships with local General Practitioners. |
| Clinical Management | Yes | We have a full-time Clinical Services Manager who provides support to our Nurses and Caregivers and all care of our Residents. |
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Updated: 7 Dec 2020 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | May bring own bed or other furniture, personal articles, etc. We like you to feel as much at home as possible. (subject to space and safety constraints). |
| Single Rooms | Yes | We have well maintained single rooms. Please contact us for more information and availabilities. |
| Rooms suitable for a couple | No | Please contact us for more information and availabilities. |
| Ensuite | Yes | |
| Alcohol Permitted | No | Residents are able to have own alcohol within reason. |
| Pets In Residence | No | We currently have birds in the reception area and we have a cat Miley, who resides down in the hospital. |
| Negotiate To Bring Own Pet | Yes | Please contact us for a chat about your pet. |
| Phone Access In Own Room | Yes | Phone lines in all rooms, the connection at own cost. |
| Wifi | Yes | Free wi-fi available to our residents and visiting families. |
| Cater for under 65 yrs with Disability | Yes | As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs. |
| Lounges/seating areas | Yes | We have a variety of locations for residents and their families to meet in, including sheltered courtyard areas, and large lounges in the resthome, hospital and village areas. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | As per the availability of rooms permit. Please contact us to see what we can do for you. |
| Provide End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. it is our goal to provide all of this at the end stage of life. |
| Outings | Yes | Our outings are very popular, we visit all the usual places of interest as well as visits to friends & family for afternoon tea. We visit groups in the local community & enjoy picnics in summer. We enjoy accessing local business too ie Crusoes, McCashins. |
| Whānau Room | Yes | We can provide a small meeting room for your private needs. |
| Residents Committee | Yes | Minuted by Diversional Therapist and an external chairperson is obtained when able. |
| Family Committee | Yes | Usually incorporated with the residents meetings. |
| Newsletter | Yes | Our Newsletter is distributed three monthly. Residents are invited to submit items of interest. |
| Policy for management of challenging behaviour | Yes | Our organisation prides itself on providing all policies required to meet the Health and Disability standards. We have a policy for managing challenging behaviour. |
| Confused Residents | Yes | At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times. |
| Smoking Permitted | Yes | The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area. |
| Semi-Secure | Yes | We have alarmed doors that are activated at dusk. |
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Updated: 7 Dec 2020 |
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Facility Features
| Feature | Status | Details |
|---|---|---|
| Newsletter | Yes | We have a Quarterly newsletter which comes out. |
| Pets In Residence | Yes | We have birds in hospital lounge. Currently we have three budgies. We also have a cat called Miley who resides in our hospital. |
| Negotiate To Bring Own Pet | Yes | Please contact us for a chat about your pet. |
| Outings | Yes | Our outings are very popular, we visit all the usual places of interest as well as visits to friends & family for afternoon tea. We visit groups in the local community & enjoy picnics in summer. We enjoy accessing local business too ie Crusoes, McCashins. |
| Gay / LGBT QI Friendly | Yes | |
| Gardens | Yes | |
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Updated: 7 Dec 2020 |
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Special Features
| Beautiful Gardens Ground floor rooms with partial or full ensuites Registered Nurse on site 24/7 Open-ended visiting hours Activities programme Hairdresser, Podiatrist and Physiotherapist Dietician- approved meals and catering for special diets We are close to Supermarkets, Medical centre, Church, Shopping centre, Library & Bowling club |
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Updated: 7 Dec 2020 |
Interests & Activities
| Big print books, BBQ, Activity programme, Art, Bowls, Canine friends, Cards, Chapel, Craft, Digital camera, Electric beds, Entertainers, Exercises, Garden, Games, Happy Hour, Housie, Jigsaw, Library, Newspaper reading, Outings, Pianist, Quizzes, Reading, Sing-a-longs, Sky TV, Videos, Trips over for coffee at McCashins, outings for lunch at Crusoes. |
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Updated: 7 Dec 2020 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Standard fees apply. Other costs may be incurred for resident/epoa/family preference. Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care and maintaining our philosophy of 'We Promise to Care" | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Associated Complexes | Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide. | |
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Updated: 7 Dec 2020 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Information | Yes | Should a resident speak predominantly another language then we would facilitate outside help to communicate with them. Some of our staff are from overseas. German, Isralei, Dutch and Fillipino's that can be accessed to assist in interpreting. |
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Updated: 7 Dec 2020 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | We have a resident active in the salvation army. |
| Seventh Day Adventist | Yes | |
| (Other comments) | Yes | We accept everyone for who they are and support them and their faith and beliefs. We have regular church services from different faiths within the facility. |
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Updated: 7 Dec 2020 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Bus stop on Main Road Stoke opposite Kensington Court village. |
| Shops | 1.00 Km | Stoke Shops are just down the road at the corner of Songer Street and Main Rd Stoke. |
| Mall | 5.00 Km | Richmond Mall is the closet mall to Kensington Court. It is open 7 days. |
| Parks | 1.20 Km | Isel Park is just down opposite the fire station on Main Road Stoke. You can enter off Main Road Stoke |
| Library | 1.20 Km | Down at Stoke Shops is the public library. |
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Updated: 7 Dec 2020 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | We have a qualified Diversional Therapist |
| Aged Care Association New Zealand (ACA) | Yes | We are members of the New Zealand Aged Care Association |
| Registered Retirement Village? | Yes | We are registered under the Retirement Villages Act |
| Retirement Village Accreditation (Expiry date) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | Yes | We place a huge emphasis on Education and regularly run programmes and study days throughout the year. |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 7 Dec 2020 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.