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The Helier

At a glance
Vacancy
Yes
Levels of Care Offered
Name
The Helier
Category
Care Suite
Address
Level 3 and 4
The Helier
28 Waimarie Street
Saint Heliers
Auckland 1071
Postal Address
Same as above
Region
Auckland
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Olivier Lacoua - 021 246 2434
Owner
Oceania Healthcare - 0800 333 688
Sales & Marketing Manager
Debbie Little - 0212411704
Head of Care Services
Irit Bialik - 0212438429
Other services
Photos
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Tap to view all photos 1/7
Discover an oasis from the world; luxury surrounds with views across the Waitematā Harbour, and a 24/7 world class care offering to give you the most important of luxuries – peace of mind.

The Helier’s Care Residences and available services have been thoughtfully designed to deliver you a premium lifestyle, unlike any other aged care offering in New Zealand.

We have gone above and beyond standard requirements, taking into consideration your entire physical and emotional well-being. Our holistic approach provides you with boutique personalised nursing and premium hospitality led services and amenities, to ensure you experience the utmost comfort and enjoyment at The Helier.

Our private nursing care model means our dedicated team will do an in-home assessment to understand the level of care you require. This enables us to build a care plan around you and your needs and requirements, from everyday assistance to hospital level care.

The Helier’s Primary Nursing Care Model is a resident focused approach that provides holistic, individualised and continuous care to each resident. A Registered Nurse will work in partnership with you to provide a tailored approach to your healthcare needs.

Our thoughtfully designed private care residences come in a choice of layouts, making them the perfect canvas in which to create your dream space. And with just 32 of them, you’ll enjoy the devoted attention you deserve.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora No
Certification Yes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.

Updated: 5 Aug 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 32
Levels of care offered in Care Suites
Vacancy Yes
Impending vacancy No
Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown

Updated: 18 Oct 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Nurse Practitioner Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Occupational Therapist Negotiable
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Negotiable
Chaplain/Spiritual Advisor Negotiable
Other Personnel Yes The Helier offers an elevated service with additional staff including an executive chef, butler service, dedicated lifestyle and resident coordinator, personal laundry valet and chauffer

Updated: 19 May 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Cafe Yes
Provide End of Life/Palliative Care Yes
Outings Yes

Updated: 19 May 2024

Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes Our dedicated lifestyle and resident coordinator will arrange events, entertainment and access to companions for outings and experiences based around learning, connection, relaxation and enjoyment.
Community Complex Yes
Emergency Call System Yes
Outings Yes
Transport Available Yes Head out with ease, with our driver operated Mercedes van available to take you to any outings. Or if you prefer a more private experience, take advantage of the chauffeur service in the resident Jaguar, perfect for special occasions or events you wish to attend.
Restaurant Yes Enjoy first class dining choices prepared by our Executive Chef. These are specifically designed with optimal nutritional value, and can be customised for your requirements.
Fitness Complex Yes
Swimming Pool Yes Residents can enjoy a beautiful indoor pool kept at the perfect temperature year round.
Spa Pool Yes Our indoor pool room also includes a spacious spa.
Library Yes
Lounges Yes
Gardens Yes Carefully planned and landscaped by an expert team, our gardens enhance the stunning outlooks from our residences and living spaces. The gardens are accessible, with thoughtfully placed paths and outdoor seating.
Other details Yes Enjoy our on-call butler service, available to guide you through our menus and deliver room service when you’d prefer to stay in. Take full advantage of your personal laundry valet where dedicated staff will manage everything from linen to personal clothing items.

Updated: 19 May 2024

Distances
Distances
Location Distance Details
Shops 1.00 Km Just around the corner from the shops in St Heliers, it's easy to meet family for a coffee or lunch at one of the many eateries or pick up the essentials from the local shops such as 4 Square or the pharmacy.
Mall 5.20 Km Eastridge Shopping Centre is less than 10 minutes away.
Parks 0.60 Km The Helier overlooks Glover Park and is just a short drive from several lush green spaces.
Library 1.10 Km St Heliers Library is close by on St Heliers Bay Road

Updated: 19 May 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 19 May 2024


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.