Summerset Palms (Te Awa, Napier) - Serviced Apartments
At a glance
- Vacancy
- Yes
- Levels of Care Offered
- Rest Home, Dementia, Hospital
- Name
- Summerset Palms (Te Awa, Napier)
- Category
- Care Suite
- Address
- 136 Eriksen Road
Te Awa
Napier 4110 - Postal Address
- Same as above
- Region
- Hawke's Bay
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jacqueline Cowan - 06 833 5850
- Owner
- Marcel Phillippi - 021 197 9817
- Sales Manager
- Michele Ballantine-Wooley - 021 544 484
Other services
Media
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Serviced Apartments allow you to live independently a lot longer, and the choice of support that makes life easier, like housekeeping and a meal every day. It’s great for you, and reassuring for your family, because they know you’re being looked after. Best of all, the continuum of care options open to you as your care need increase.
Apartments are in the heart of the village, with easy access to everything the village has to offer, there will be no need to go out into the elements to get a nice coffee from the café, get a library book, or participate in the activities that will be happening on that particular day.
In each serviced apartment there is a kitchenette with 2 electric elements, fridge-freezer, a separate bedroom and a private ensuite. Call bells in each room so that you can get help if needed – these are monitored 24 hours a day 7 days a week.
Apartments are in the heart of the village, with easy access to everything the village has to offer, there will be no need to go out into the elements to get a nice coffee from the café, get a library book, or participate in the activities that will be happening on that particular day.
In each serviced apartment there is a kitchenette with 2 electric elements, fridge-freezer, a separate bedroom and a private ensuite. Call bells in each room so that you can get help if needed – these are monitored 24 hours a day 7 days a week.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
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Updated: 22 Mar 2024 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 72 |
| Levels of care offered in Care Suites | Rest Home, Dementia, Hospital |
| Vacancy | Yes |
| Yes | |
| Impending vacancy | No |
| Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 22 Nov 2024 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | To be discussed with the Care Centre Manager |
| IV Antibiotic Capability | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | We work with the Community Allied Health Team |
| ACC Rehabilitation | Yes | These contracts are person centred and individualised |
| Tracheotomy Care | Yes | To be discussed with the Care Centre Manager |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
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Updated: 13 Dec 2023 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | In some cases, this is dependent on the size of the room chosen |
| Ensuite | Yes | |
| Pets In Residence | Yes | We welcome pets as visitors as long as they are well managed. |
| Phone Access In Own Room | Yes | We recommend you bring a cellphone. |
| Wifi | Yes | Wifi available in communal areas |
| Resident can adjust heating in own room | Yes | Dependent on the care suite/apartment chosen |
| Lounges/seating areas | No | We have a divine cafe in our village for all residents and their families |
| Cafe | Yes | |
| Gay / LGBT IQ Friendly | Yes | Everyone is welcome in our homes |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity. |
| Whānau Room | Yes | We encourage families to use this room. |
| Māori Kaupapa | Yes | We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents. |
| Family Committee | No | We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | A designated smoking area will be provided for care residents by the Village Manager |
| Semi-Secure | Yes | We provide a safe and secure environment for our residents |
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Updated: 13 Dec 2023 |
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Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions. | |
| Staffing qualifications and details | Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener, | |
| Details about meals | Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce. | |
| Recreational opportunities | Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences. | |
| Internet access | Wife is available in common areas | |
| Transport | We have a Summerset van and can arrange other transport as required. | |
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Updated: 13 Dec 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | No | Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 13 Dec 2023 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.