The process begins with the assessor talking to you (and your family if you agree) or any carer you might have, about your needs, making observations and referring to other clinical information. It's known as an interRAI (or needs) assessment. Read more about the the interRAI assessment here. Assessors are...

Some care/rest homes in New Zealand may take a respite booking at short notice. They often indicate that they offer this service in their Eldernet listing. Whether or not they can take a short-term respite booking when you need it depends on: the availability of beds (the majority of homes...

Shared goals of care in New Zealand refer to a collaborative approach between people, healthcare professionals, and family/whānau, which aims to align their goals and expectations for a person's treatment and care. Shared goals of care outline how providers should approach discussions of care with adults and their whānau. They...

If you rent a home that has incurred damage as a result of a natural disaster (such as a flood), there are rights you have as a tenant. ConsumerNZ has provided an outline of these: Landlords should be aware they are responsible for maintaining the property. This includes damage caused...